Privacy Policy

At Gold Coast Auto Parts, we are deeply committed to safeguarding your online privacy. This Privacy Policy outlines our practices and principles regarding the collection, use, and protection of your personal information when you interact with our website and services. Gold Coast Auto Parts operates the www.goldcoastautoparts.com website (the "Service"). This document informs you about our policies concerning the collection, use, and disclosure of your personal data when you use our Service. Our Commitment to Your Privacy We understand the importance of your privacy and are committed to ensuring that your personal information is handled with care. We collect and use your data solely to provide and enhance our services. Rest assured, we will only disclose your personal data in accordance with this Privacy Policy and any decisions you have made regarding your data. By using our website and services, you consent to the collection and use of your information as described in this policy. We aim to be transparent about how we handle your data, giving you clear choices and control over the information you provide. Your trust is our priority, and we are dedicated to maintaining the privacy and security of your personal information. By continuing to use our services, you agree to the terms outlined in this Privacy Policy. Unless otherwise specified, this policy governs all data interactions with our Service. By interacting with our main number you agree on allowing Gold Coast Multi Systems to send you text messages where consent is given through interaction initiated by the customer. Frequency may vary. Message & data rates may apply. Reply STOP to opt out of further messaging or reply HELP for more information.

Information Collection

We collect only the necessary information to provide and improve our services. The types of information for various purposes we may collect include, but are not limited to: 

  • First name and last name
  • Email address
  • Phone number
  • Business name
  • Address, State, Province, ZIP/Postal code, City
  • Details about your purchases, such as product orders, payment information, and shipping details.
  • Your marketing and communication preferences
  • Technical Data about your interactions with our website, including IP addresses, browser type, and pages visited.
  • Cookies and Usage Data
  • All data you submit to us, whether via our contact form, telephone, email or any other means

How We Use Your Information

At Gold Coast Auto Parts, we may use your personal data to improve your experience with our services. This includes contacting you with newsletters, marketing materials, promotional offers, and other information that we believe may be of interest to you. Specifically, we may use your information to:

  • We use your information to fulfill orders, process payments, and deliver products to your specified address.
  • To provide and maintain our Services
  • To notify you about changes to our Products
  • We may use your contact details to send you order confirmations, shipping notifications, and updates about your account. From time to time, we may also inform you of new products, promotions, or updates to our services.
  • Your feedback and usage data is important in helping us refine our products, website, and customer experience.
  • We use the information to prevent fraud, unauthorized transactions, and other security risks.
  • Rest assured, we do not share your personal information with external parties for marketing purposes. We strictly limit access to your data to only those employees and third-party service providers who require it to fulfill their responsibilities.

Protection of Your Information

Here at Gold Coast Auto Parts, we always prioritize the security of your personal information and have implemented security measures to uphold the security of your personal data. We understand that the protection of your sensitive information is crucial, and that is why we are committed to maintaining the highest standards of data security for your personal information. Here’s how we achieve that:

  • Data Encryption- We utilize advanced encryption technologies to protect your personal information both in transit and at rest. This means that when you provide us with your data, it is converted into a secure format that can only be read by authorized parties. Encryption acts as a barrier against unauthorized access, ensuring that even if data is intercepted, it remains unreadable and secure.
  • Secure Servers- Our data is stored on secure servers that are equipped with state-of-the-art security protocols. These servers are protected by firewalls and intrusion detection systems that monitor for any suspicious activity. By hosting our data in a secure environment, we minimize the risk of data breaches and unauthorized access.
  • Access Controls- We implement strict access controls to ensure that only authorized personnel have access to your personal information. This includes role-based access, where employees are granted permissions based on their specific job functions. By limiting access to sensitive data, we reduce the risk of internal breaches and ensure that your information is handled only by those who need it for legitimate purposes.
  • Regular Security Audits- To maintain the integrity of our security measures, we conduct regular security audits and assessments. These audits help us identify potential vulnerabilities and ensure that our security protocols are up-to-date with the latest industry standards. By proactively monitoring our systems, we can address any issues before they become significant threats.
  • Staff Training and Awareness- We believe that a well-informed team is essential to maintaining data security. Therefore, we provide ongoing training to our staff on data protection practices and the importance of safeguarding personal information. This training covers topics such as recognizing phishing attempts, understanding data privacy regulations, and following best practices for handling sensitive data. By fostering a culture of security awareness, we empower our employees to be vigilant and proactive in protecting your information.
  • Incident Response Plan- In the unlikely event of a data breach, we have a robust incident response plan in place. This plan outlines the steps we will take to contain the breach, assess the impact, and notify affected individuals as required by law. Our goal is to respond swiftly and effectively to any security incidents to minimize potential harm

Your Choices and Rights

You have the right to access, correct, or delete any of the personal information that we hold about you. If at any time you wish to review, update, or request the deletion of your data, please contact us at admin@goldcoastautoparts.com. We are committed to responding to your requests promptly and transparently. We understand that your preferences about services may change over time. If you would like to opt out of receiving marketing communications from us, you can easily do so at any time. Simply follow the unsubscribe instructions provided in our emails, or contact us directly at the same email address, admin@goldcoastautoparts.com. We will ensure that your preferences are updated promptly, allowing you to manage your communication preferences without any hassleWe believe in maintaining a healthy communication with our customers regarding their personal information. Our team is here to assist you with any questions or concerns you may have about your data rights. We value your trust and are committed to providing a responsive and transparent experience as we work to protect your privacy.

Policy Changes

We may occasionally update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. All updates will be posted on our website to inform customers, and we will notify you of any significant changes via email or by displaying a notice on our site. By continuing to use our services after these changes are made, you acknowledge and accept the revised policy.

Contact Us

If you have any questions, concerns, or feedback regarding this Privacy Policy or our privacy practices, please do not hesitate to contact us at admin@goldcoastautoparts.com. We are here to address your concerns and ensure that your experience with Gold Coast Auto Parts is secure and satisfactory. Our customer support will:

  • Quickly acknowledge your message and provide a timeline for a full response
  • Provide a thoroughly investigations your concerns and provide clear explanations or resolutions
  • Implement any necessary improvements to our privacy practices based on your feedback
  • Maintain open communication until your questions or issues are satisfactorily resolved
  • Commitment to Privacy Protection